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Monocle provides separate username and password fields for the RTPS URL. We use separate fields because we store the access credentials as encrypted data in the backend. When we send the RTSP URL to Alexa, we send it in the exact same format as you described with the credentials included in...

Troubleshooting: You can find some troubleshooting tips here: Additional Tips & Tricks | Monocle FYI: Using the FireTV 4K Stick will require also using our Monocle Gateway service: Supported Alexa Devices: Supported Alexa Devices | Monocle FireTV 4K Stick: Fire TV Stick 4K (3rd Generation)...

This would be an issue on the Alexa side. It's the Alexa device that is refusing the stream with the audio disabled. Monocle is simply a conduit between the IP cameras and Alexa devices. To be fair, I have seen several cameras continue to report an audio channel in the stream descriptor even...

@GarryWMA, Can you open a support ticket here for more one on one help: Contact Support | Monocle In the first attempt using @tunnel, its not returning anything on the DESCRIBE request. So its possible this is not a RTSP stream? If you would like to temporarily expose the stream for us to...

Can you verify the RTSP URL coming from BlueIris works first using a tool like VLC? If its working, then try using the @tunnel tag and feel free to forward us a log from Monocle Gateway and we can try to see what's going on/wrong. Thanks, Robert

Some IP cameras (many Amcrest, Lorex, Unifi, HikVision, Dahua, etc) work out of the box without needing any intermediate service (proxy/gateway). However, many cameras (including Sercomm, ReoLink, Foscam, D-Link) do need an intermediate gateway for compatibility. Also if you are using any...

We are working on adding support for Italian region/locale. Please contact us directly if you would like to be a BETA tester -- we will need your email address used with Alexa to add you to the beta group for the Alexa skill. Thanks, Robert

Hi plomaris, The zoom button overlay on the Echo Spot is a recent bug introduced in the latest Amazon system update for the Echo Spot. Hopefully they will push a fix out for this bug soon. There is nothing we can do on our end to address this issue. The Alexa camera APIs provide no support...

A couple of tips for checking connectivity. (1) In the Monocle web portal, on your camera feed there is an icon button on the right side to view feed history. This will show you a record for each time we receive a request from Alexa and your camera RTSP URL and related information sent to...

Just a few updates ... BETA Version (0.0.3) of the Monocle Gateway is now available for the following platforms: Windows (x86) Windows (x64) Linux (x86) Linux (x64) Linux (ARMv7 32-bit) [Raspberry Pi 3B/3B+] Linux (ARMv8 64-bit) >Version 0.0.3 (Beta) Released NEW FEATURE: Copy/Clone Button...

Hi Roger, Please open a ticket here and I think we can get you up and running with this camera. Contact Support | Monocle Thanks, Robert

Those settings look perfect. I'm assuming you have already tried rebooting the Fire tablet and IP camera. Can you confirm the RTSP address is woking using another tool like VLC? I was seeing issues with Alexa earlier today not working with a number of my cameras. Not sure if they had a...

I also have an Amcrest IP8M-2496EB on hand and its working great for me. One of the best cameras I own. SEE: Amcrest IP8M-2496EB If I recall, this camera may be defaulted to using the H.265 codec. (which Alexa devices do not support) So make sure to change the video codec to H.264. For...

Also just a couple of tips to help reader avoid some common pitfalls. TIP #1 Any Alexa device running FireTV OS 6.x or later must additionally run our Monocle Gateway software service to act as a communications bridge between the Alexa devices and the IP cameras. This is because Amazon has...

@jking3 That looks like a MJPEG stream, so that won't work. The Alexa devices will only work with a H264 encoded video stream. If the Blue Iris provides a RTSP stream using H264 video and either AAC or G711 audio, then it should work. We have a Troubleshooting Guide that can help you test...

Honestly I thought that Windows 10 came with the VC++ runtime preinstalled. I just installed a new Windows 10 machine clean this morning and you are right -- that DLL is missing. We do plan on building an installer for this tool soon which would include any prerequisites like this DLL...

Hi Roger, On the Alexa supported devices there is currently not other method to launch/open a camera stream view other than by voice command. We (Monocle) plan on offering Android and iOS apps down the road as alternative methods, but this would really a separate and independent app, not...

@Roger, When you get a chance, try removing the two camera devices from your Alexa App under Smart Home devices and then ask Alexa to discover devices again. Thanks, Robert

Also, for clarification, in VLC and other command line tools like FFMPEG you can embed the BASIC or DIGEST username and password into the URL like this: rtsp://USERNAME:pASSWORD@IPADDRESS/PATH In the Monocle web UI, we provide separate username and password fields so that we can encrypt and...

@CliveS, It is odd that one is working and the other is not. Most of the DAHUA based cameras I have tested use a RTSP URL like this: rtsp://192.168.1.100:554/cam/realmonitor?channel=1&subtype=0 Where "subtype" can be either "0" for the primary stream or "1" for a secondary (lower resolution)...

The Monocle Alexa skill has now been released in the following additional countries: Canada (English) Austrailia India (English) Please note that Amazon only supports the Echo Spot device in these regions at this time. A full listing of supports regions/countries can be found here: Supported...

The Monocle Alexa skill has now been released in Germany: https://www.amazon.de/Monocle-RTSP-RTP-IP-Cameras/dp/B079P7DZ4D As well as already released in the USA and UK. Thanks, Robert

You are welcome and I'm glad to hear it is all working now! Thanks, Robert

@David Mark , What exactly are you looking for with Alexa? Are you wanting to view your camera feed remotely via an Echo Show or similar device? Out of the box, Monocle (Monocle: View IP Cameras with Alexa (Echo Show, Echo Spot, Fire TV, Fire Tablet)) allows your Alexa video enabled device...

Hi @TimD43, We offer a similar skill to the one you found for Alexa called Monocle. https://amzn.to/2E7AUak See my post here: Monocle: View IP Cameras with Alexa (Echo Show, Echo Spot, Fire TV, Fire Tablet) We have been working with a number of users and are trying to address compatibility...

Hello IPCamTalk members, I just wanted to introduce a new service and Alexa integration skill named Monocle. Monocle is a gateway service that enables seamless integration of your private IP-based network cameras with smart home automation services such as Amazon Alexa®. Monocle enables you...