Search results

I assume you cleaned the lens surface but it sure looks like moisture drops or similar on the lens surface.

No worries and no problems with the current fw. Just wondering if it would get the later User Interface. Tks.

I thought I remembered Andy saying this camera would receive updated firmware at one point but have yet to see anything. Is an update planned?

I don't suppose you would put the link back would you?

Update.11 has fixed the issue for me.

Well, it didn't fix it for me. Stalls at opening flash screen with "Creating Window".

I had the same issue and reverted to earlier version. Do we know if 5.5.1.10 solves the problem?

Andy, looks like mine has wrong firmware also. I will DM you.

Looks like he fixed it 5.3.7.12.

Perhaps.

Check before hard reset in case you have a chinese cam?

I don't know for that model. Google is your friend!

Then I guess only a factory reset is all I can suggest.

If you highlight the camera does it show initialsed or no?

Does Config see your camera?

Did you use configtool to initialise?

It says it's POE. Did you try it? Temps look ok for outside use but watch for humidity.

Likewise! Canada. Ordered last Wednesday, received yesterday.

Unfortunately the cable was too thick for the tilt servo to handle it. Can't seem to find find a thin fpc substitute.

Thanks Alastair. Found a supplier.

It's 0.5 mm and yes, it cracked for reasons unknown! First looks are promising. Thanks for the suggestion.

You don't say which camera you have but my DH-SD59430U-HNI was wired per standard T-568b.

This update provides a vast improvement in smart event functionality over the version provided at delivery. To realise the new functionality you must reset the camera to factory default after upgrading. Also, if like me, you thought you could save all your settings before the upgrade and...

Hi Andy, I noticed file "DH_SD-Prometheus_MultiLang_PN_Stream3_V2.800.0000009.3.R.200331.zip" available for this camera on Dahua website. Is this the latest compatible for the camera I just got from you? One of the zip bin files is "Upall_SD-Prometheus.20200331.bin". Would I be right in...

SOLVED. I want to thank folks here for helping me solve the issue. PTZ setting "Dahua New V4" works perfectly.

Thank you. You are quite right!

Still no Amcrest/Dahua and no Dahua/Q-See. There are Amcrest options and Q-See options but none mention Dahua. How are you seeing them I wonder.

I was on 5.2.6.5 and there was no Amcrest/Dahua option. I am updating to 5.2.7.2. I will see if it magically appears - and will look for Q-See to try. Thanks.