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    URGENT: Blue Iris Troubleshooting

    We are observing the CPU usage going upto 100% on web login and dropping as soon as logged out.. any thoughts?
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    URGENT: Blue Iris Troubleshooting

    We are still not able to do a web login or log in from the application though apart from the CPU usage being 10%
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    URGENT: Blue Iris Troubleshooting

    I Hope so! but what is the reason for the CPU to Max out like this? Any Idea?
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    URGENT: Blue Iris Troubleshooting

    DO you have a link for the same? I think ive practically almost read everything on this troubleshooting section of Blue Iris now!
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    URGENT: Blue Iris Troubleshooting

    They have 18 cameras enabled now and the CPU usage is less than 10%
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    URGENT: Blue Iris Troubleshooting

    Is there a temporary solution that we could do until we can source the SSD tomorrow as it is midnight here already and we are in the middle of a crises
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    URGENT: Blue Iris Troubleshooting

    Hi Fenderman, would really appreciate it if we get immediate support on this. Thank you
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    URGENT: Blue Iris Troubleshooting

    would you like to take a teamviewer access?
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    URGENT: Blue Iris Troubleshooting

    Its their first time. Hence the help! Please
  10. A

    URGENT: Blue Iris Troubleshooting

    @fenderman my team just confirmed following all instructions given by you. We still do not see improvement in the CPU usage. Is there anything else we can do?
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    URGENT: Blue Iris Troubleshooting

    Is my system configuration compatible to hold 33 cameras comfortably on Blue Iris?
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    URGENT: Blue Iris Troubleshooting

    @fenderman: Are my system configurations compatible to hold so many cameras in blue iris without any lag? and successful remote access on mobile and web?
  13. A

    URGENT: Blue Iris Troubleshooting

    Will try that too..
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    URGENT: Blue Iris Troubleshooting

    Do you have any steps to do this that I can give them? just incase they have not done it the right way?
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    URGENT: Blue Iris Troubleshooting

    Yes my team had already done that since we had followed steps even from the first article you suggested . So they moved on to do the reduction of FPS
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    URGENT: Blue Iris Troubleshooting

    Hi Fenderman, No improvement in CPU performance after reducing to 15 FPS and activating direct to disk and hardware acceleration for each camera. Is there anything else we can do?? Also does our system specifications match the output we are trying to get
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    URGENT: Blue Iris Troubleshooting

    Yes my team in on it giving you an update on CPU's performance ASAP
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    URGENT: Blue Iris Troubleshooting

    Could it be the CPU overload that Blue Iris keeps logging me out of the web login?
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    URGENT: Blue Iris Troubleshooting

    Ok doing that could you please hang on
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    URGENT: Blue Iris Troubleshooting

    This is the current status
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    URGENT: Blue Iris Troubleshooting

    Am i supposed to deactivate direct to disk and hardware acceleration??
  22. A

    URGENT: Blue Iris Troubleshooting

    3MP Dome Camera - 30 FPS 3 MP Indoor Fish eye camera 25 FPS 4 MP indoor fish eye camera 25 fps 6 Mp fisheye camera 30FPS
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    URGENT: Blue Iris Troubleshooting

    and we have 3 WD purple Surveillance drives 4 TB each configured on RAID for storage
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    URGENT: Blue Iris Troubleshooting

    Getting you the frame rates in a bit
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    URGENT: Blue Iris Troubleshooting

    Tried the article you are referring to but no luck there 6 Mp network fish eye cameras ( 2 nos) 4 MP 180 degree fish eye cameras (2) 3 MP network dome camera ( 9 Nos) 3MP Secure I camera ( 8) 3MP indoor Fish eye Camera (12)
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    URGENT: Blue Iris Troubleshooting

    Lice Licensed Version
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    URGENT: Blue Iris Troubleshooting

    360 degree network fish eye cameras 6 MP 4 mp 180 degree fish eye cameras 3 MP network Dome Cameras 3 MP secure i cameras with audio
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    URGENT: Blue Iris Troubleshooting

    System Configurations: Intel Core i7 - 8700k Gigabyte Z 370M D 3H Ultra Durable Motherboard WD Purple 1 tb surveillance hard drive for os and blue iris Kingston Hyper X 16GB DDR 4 RAM Corsair VS 650 Watt Power Supply Cooler Master HAF 912 ATX Mid Tower Cabinet Windows 10 Pro
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    URGENT: Blue Iris Troubleshooting

    We have a combination of hikvision 360 degree dome cameras, hikvision 180 degree fish eye cameras, secure i cameras with audio and hikvision dome cameras
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    URGENT: Blue Iris Troubleshooting

    Due to the CPU being overloaded there we are not able to access remotely the blue iris server getting an error of cannot reach server
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