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I did that but no results, sadp shows no active cams

I was using it POE. When connected to my laptop i used a 12v power supply and both iris lights are on

Hello guys, I need some help with my hikvision DS-2CD2T42WD-I5 ip cam The problem is that the cam use to work normaly but yesterday it showed discontinued footage and died on me. I tried connecting it to my laptop but no luck there, i just cant access it throw its assigned...