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I have a DS-2CD2032-I camera with firmware V5.1.6 build 140412. Under Configuration/Video I am offered three video Resolution options: 1280*720P, 1920*1080, and 2048*1536. The only resolution choice that comes close to producing a properly proportioned image is the 2048*1536. The other...

I have a Hikvision DS-2CD2032-I camera on my front porch. Firmware is V5.1.6 build 140412. Under Configuration/Video/Audio there are three options for Resolution: 1280*720P ; 1920*1080P and 2048*1536. To maintain consistent frame rate of 15FPS I have to set the resolution to the lowest...

After rebooting my camera I find that I've lost infra-red capability. The infra-red ring does not illuminate and my image in darkness is totally black. I have not recently updated firmware or done anything else that I can think of that might have caused this. My firmware version is V5.1.6...