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Thanks for the link. It is this one - but they don't ship to Canada. https://www.nfs.nz/product/2987-hikvision-spare-plug-pack-for-ds-7604ni

I have a Hikvision NVR DS-7604NI-E1/4P that the 48 volt power supply no longer works. Where is the best place to buy them in Canada? I found some POE ones on Amazon but reluctant to buy them due to possible compatibility issues. TIA Blenky

I followed this video from Jasontech. You will need Downloader for sideloading the APPS. You can get that in the Amazon APPS Store.

Long overdue update. I never did get it to work on my Alexa Show 8. But it set up flawlessly on my Firestick 4K and still running perfect. No need to figure out why I can't get it on my Alexa anymore.

yup looks like he tried the timer and no luck. I am sure it is just some simple little tweak that I need but I am not finding it. I have a Firestick 4k on order so I may just wait until I try to set that up and see if I get the same issues or it works fine. No I do not have another camera and...

tried @tunnel and nothing. Switched back to @proxy and works until it starts buffering and then the socket closes and I lose connection. I do not know what the Timeout parameter is on the Monocle Dashboard and I don't see anything for it in the help files yet.

Here is what I am getting after it starts buffering. only took 20 seconds to start buffering this time. Then the socket closes. 2021-11-16T23:28:50.527Z [INFO] [192.168.0.126:33160 <S1cnChWdY>] RTSP ENDPOINT PLAYING MEDIA STREAM: Driveway (STREAM:2be466e4-bc51-4ee3-9321-1e8802fa8556)...

I just had the driveway on again and left it on without changing anything. After about 3 or 4 minutes it started buffering and lost the connection. Now I can't get back on again.

now this is really weird. I changed the protocol to UDP and it worked for the Driveway camera. I then asked Alexa to "show front door" and no go. I then tried to go back to the Driveway and now not working. (more hair being pulled) LOL

I just noticed this in my log. Note where I bolded it. That is telling me it needs to stream the sub-stream instead of the main stream. Although I di have it working on the main stream. I will change the camera protocol to UDP and see what happens. 2021-11-16T22:53:59.347Z [INFO]...

here is a snip it of Monocle Setup.

Same thing with Basic. It is extremely frustrating when I know I had it and then lost it without changing anything. Now I am not even sure if I am back where it was when I did have it working. lol

thanks for the reply. I had originally tried @tunnel but nothing worked until I used @proxy. But now nothing again. I only had them running very temporary like for about 5 minutes than they failed. My cameras are limited to 720P so no issue with over resolution and I believe Alexa is good to...

I have an older Hikvision NVR DS-7604NI-E1/4P/A with 2 cameras model Hikvision DS-2CD2112F-I with no audio. I have the correct rtsp code that runs fine on VLC video player. rtsp:/192.168.0.2:554/streaming/channels/101 (channels/201 works as well for the other camera). I also have the Monocle...

OK I now have the browser working 100% with full real time view and playback views. I had to install an IE extension on Brave. I also have the sync working with both cameras. Hard to believe that an update can cause that many issues. Many thanks to all who helped me work thru this headache.

Partial success!!!! I can now access the NVR through a web browser after I went back one firmware rev. My only issue is I can't get video on the browser even with the plug in. Tried google, brave and edge and none work. (what browser is recommended) Not a critical thing as I mainly want to...

Well I for one really appreciate all the help you guys have given me. :) Pay it forward is always my motto. And I am not ashamed to ask question as I am a total newb to these things. I will try backing up one revision and see if the problem goes away.

Attached is the list of the latest firmware for North America. Any idea why the build numbers are different? So it looks like mine is up to date. Would it do ant good to back up one revision and see if the problem is in the update?

Silas You might be right about the firmware version. I had forgot that I had the unit replaced under warranty in January and then I went on a winter vacation for a few weeks and shortly after I came back is when I had trouble with Windows 10 and had to reinstall it. I have been blaming all the...

Silas - yes that is correct. You can see the error I get in one of the pics in my last set of attachments. I enter 192.168.0.2 then asks for user name and password so I enter admin and password which I know are correct. Then I get the error as shown.

Thanks alastairstevenson I had it that way before just trying things to see if I can narrow down the problem. So I will change it back.

here are my settings. Silas I attached the error I am getting.

Here is what I am getting with SADP tool. my modem is 192.168.0.1 and my NVR 192.168.0.2. 2nd pic is what I get from my D-link router. Is one of those numbers what I should be setting for the Gateway in the NVR? When the technicians set up my system they set the gateway as my modem IP. My...

Thanks TonyR for the reply. My NVR connects to my modem which is nnn.nnn.n.1 (gateway) and the NVR is nnn.nnn.n.2, (IP Address), the modem is static. My PC is not a static IP and has a different number. Thanks for the tip on the port forwarding I was following directions from a youtube video...

Hello All I have a Hikvision NVR DS-7604NI-E1/4P with only 2 IP cameras connected. Everything is hard wired to my network and hard wired to my PC. It was always working great on my PC until I had to reinstall windows 10 a few weeks ago and reinstall all my software. Now I cannot access...