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  1. M

    Database and all recordings randomly deleted - 5.6.0.7

    As requested, here are the configuration screenshots. The storage indicates there is a little over 5 TB of free space on the drive so why would BI delete everything when the drive is nowhere near capacity?
  2. M

    Database and all recordings randomly deleted - 5.6.0.7

    Ok so update on this: Reverting versions didn't work. I looked into the storage configuration link provided by looney2ns and it seems everything checks out except the disabling the Stored and the hard disk formatting recommendation. However this time I was able to get a log entry and am getting...
  3. M

    Database and all recordings randomly deleted - 5.6.0.7

    Ok I'll give that a try and see what happens. Thank you very much for the assistance :)
  4. M

    Database and all recordings randomly deleted - 5.6.0.7

    I did a reinstall of the program. Apparently the downloaded executable from the website starts at 5.6.0.7. That seems bizarre that they'd put a beta version front and center. Checking the update function, I see it allows the ability to "Install latest critical or highly-stable update" which...
  5. M

    Database and all recordings randomly deleted - 5.6.0.7

    What do you mean bleeding edge? BI prompted me to update a few days ago. Are their updates not stable?
  6. M

    Database and all recordings randomly deleted - 5.6.0.7

    Hello everyone, I'm a new user to BI and I've run into a very troubling issue. Since BI support is basically non-existant I decided to check here. At some random time during the night the entire BI database, and all associated alerts / recordings (even the files themselves) are wiped from the...
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