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Guys, so seller sent me a new firmware, I uploaded it and... YES! The camera started working correctly! But...so I tried to log traffic to our backbone firewall and it sends pictures every 1 minute to random servers in China and Amazon AWS !! So I set up a separate network (VLAN) that has no...

yes, it's exactly the same type as I have. So I have no choice but to open the dispute and try to return the camera. I opened the camera several times and the screws show that they were being manipulated. I have no idea how the seller will handle this. I was hoping there would be an expert and...

unfortunately I did not take the pictures of chip board, but I took the name of the board for PTZ drive - but I found nothing on Google ..

I tried everything :( The chip board is a 3516DV100 and the motor control board something with an ARM processor. If I disconnect the CCTV board from the ARM board, the camera does not rotate and normally displays. It's strange... I think to connect the serial interface directly to the board and...

No, I haven't tried it ... but in my opinion - this firmware is only for the CCTV chip and has nothing to do with the PTZ control and OSD menu display .. or am I wrong? We tried to activate preset 96 on the advice of the seller, which should be a complete reset of the camera, but as I wrote...

be sure of that!

Yes, i tried diferent browser.. but only IE works (because activex is required). Also I tried different software (CMS, EagleEye, HikVison etc). Now, seller send me a new firmware called New_XM5MP_IPC_XM550_V5.00.R02.20190730_all.bin but upgrade fail.

src/imp.c(492) [ImpCreate]: init sucesseful!!! driver time sections: ------------------------------------------------------------------------ |dev part |start_clus| end_clus | start_time | end_time | ------------------------------------------------------------------------...

Hi guys, I bought a these PTZ camera from Aliexpress. After switching on it made selftest and started to spin itself and watch after 5 seconds 3 preset positions. Using CMS software, I tried to bring up the OSD menu, with no result. Reset via WEB management does not work (only the...