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I kept getting "exception" displayed under the storage sd section of mobile app. I tried reinstall and wifi reconnect. I had a 128gb sd. Nothing. So I tried a 32gb. Formated on pc using easeUS app format feature to get FAT32 on the 128gb. No good in camera. Tried same with 32gb sd. Still...

Does anyone have any info on this model video doorbell? I'm looking for some firmware update support. Its obviously a Hikvision product though they will not acknowledge who I can get help from. I bought a lot of 3 of these online. They were part of an industrial lot purchase of odds and ends...