I ordered two DS-2CD2145F-IS cameras from XinRay on AliExpress. One each of the 2.8mm and 4mm lens options. The vendor didn't have 4mm in stock and asked if I wanted 2.8mm instead. I asked for 4mm and said I would wait for new stock, which I was told would take a week. The cameras shipped a...
When I try to add a camera (DS-2CD2145F-IWS) to ezviz cloud in the Android app iVMS 4500 I get a message "The device does not exist". It doesn't matter if I scan the QR code or enter the number manually. Any suggestions what this means or how I can fix it?