5.2.7.4 -- live view does not work locally or remotely

tai4de2

Young grasshopper
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Got 5.2.7.4 this morning.

Live view is completely non-functional, on the BI computer itself, on my iPhone/iPad, on another PC with another BI license remotely connecting to the BI computer.

The cameras just show a still image from some point in the past (about an hour ago, but I'm not sure of the significance of the time). Recording, motion detection, etc. still working fine, I can play back clips that I can't see in live view. I tried all the usual troubleshooting: restart PC, restart BI, restart cameras, regenerate database, ...

I changed no settings changed that I know of.

How do I roll back?
 

Bill Scruggs

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Uncheck "Limit decoding unless required" in the camera setings video tab. That got my cameras working again.
 

tai4de2

Young grasshopper
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Uncheck "Limit decoding unless required" in the camera setings video tab. That got my cameras working again.
Good to know there’s a workaround (although that’s a pretty major feature to turn off in terms of efficiency etc).

Ultimately I was able to use the new update mechanism that was added recently to roll back to what that mechanism characterized as a “stable” version.


Sent from my iPhone using Tapatalk
 

b0bthebuilder

Getting the hang of it
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5.2.7.5 is now out and seems to have fixed all my problems (28 cameras, using substreams to cut down CPU usage)
I can now double-click on individual cameras (in the main BI GUI) and see the high-res stream with no problems.
CPU usage is still nice and low.
Well done Ken! (I know, he doesn't check here)
 
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