The first time the DS-7608NI-I2 / 8P NVR was plugged in the setup wizard began with the time zone date time etc. we were not prompted with creating an admin password as described in the instructions provided.
I've tried no password and 12345 but this has not worked.
When I try and reset the password using 'Forgot Password' in the SADP Tool I need export the XML file to send it to HIKVISION technical support team. What email address do I send this to?
If I restore the NVR back to factory settings can I set a new admin password? If so how do I do this?
Thanks
I've tried no password and 12345 but this has not worked.
When I try and reset the password using 'Forgot Password' in the SADP Tool I need export the XML file to send it to HIKVISION technical support team. What email address do I send this to?
If I restore the NVR back to factory settings can I set a new admin password? If so how do I do this?
Thanks