Alert PlayBack doesn't work on IOS

blounsbury

n3wb
Mar 22, 2023
6
1
Phoenix, AZ
Hi Folks,

I have been using BI successfully for years. Recently (maybe a month/two) the blue iris IOS app has been unable to play alert clips. I can live stream all of my cameras, and I can play alerts through the BI app on the server and through the web ui, but when I try to play a BI alert through the IOS I just get a play symbol with a slash through it (see here: )

I don't see anything in the server logs or the ios logs about video failure.

Any suggestions?