Newbie here, posting a newbie question. The Annke support & community appears to have been deleted, so I've come to Hikvision forum instead.
I have an Annke N48PAW NVR and five PoE cameras connected via a Netgear PoE switch. The system has worked for a couple of years, until the Virgin Media Hub3 router was changed to a Hub5. Now none of the cameras show an image, and each has the error message "Exception/ the network is unreachable".
- The new router has the same IP as the old.
- The NVR has DHCP switched off, and has retained its old IP.
- The router, NVR and cameras are all on the same IP subnet 194.168.0.xx
- Rebooting the cameras, switch, router and NVR has no effect.
Where is the IP problem causing this, and how do I fix it?
I have an Annke N48PAW NVR and five PoE cameras connected via a Netgear PoE switch. The system has worked for a couple of years, until the Virgin Media Hub3 router was changed to a Hub5. Now none of the cameras show an image, and each has the error message "Exception/ the network is unreachable".
- The new router has the same IP as the old.
- The NVR has DHCP switched off, and has retained its old IP.
- The router, NVR and cameras are all on the same IP subnet 194.168.0.xx
- Rebooting the cameras, switch, router and NVR has no effect.
Where is the IP problem causing this, and how do I fix it?