SUMMARY
BI V5 has been running near flawlessly for 4+ years.
About three months ago I started to get some D drive storage problems, not being able to access the disk on occasion.
Then the BI Host PC started to randomly shut down.
Did some testing on the storage disk and determined the disk was bad.
Replaced the WD Purple 4TB drive with a new one (partitioned with a header).
Cleaned out the inside cavity of the PC.
Updated WIN 10 Pro.
Disk access has been normal with the new drive, but the Host PC is still randomly shutting down.
The PC can run from 2 to 60 hours before shutting down per a log I’ve kept.
The shutdown can occur anytime of day. No particular time or activity.
BI is recording continuously for five cameras
BI installed on a C: drive SSD. All data is stored on D: drive.
BI software was never updated since the original install in 2020.
I’m not a tech whiz so I need the forums help in how to troubleshoot this problem.
Thanks in advance!
HOST PC:
HP Elitedesk 800 – i7-8700, 16GB DDR4 RAM
STORAGE - WD Purple 4TB - WD43PURZ
SSD – WD NVMe – 250GB
WIN 10 PRO
PC is dedicated to only running BI
Disk Defrag turned off
WIN 10 auto updates disabled, auto Virus Scan disabled
CAMERAS (x5)
Dahua B5442 x1, T5442 x4
Continuously recording at 30FPS, 8142 KB/S
BI V5 has been running near flawlessly for 4+ years.
About three months ago I started to get some D drive storage problems, not being able to access the disk on occasion.
Then the BI Host PC started to randomly shut down.
Did some testing on the storage disk and determined the disk was bad.
Replaced the WD Purple 4TB drive with a new one (partitioned with a header).
Cleaned out the inside cavity of the PC.
Updated WIN 10 Pro.
Disk access has been normal with the new drive, but the Host PC is still randomly shutting down.
The PC can run from 2 to 60 hours before shutting down per a log I’ve kept.
The shutdown can occur anytime of day. No particular time or activity.
BI is recording continuously for five cameras
BI installed on a C: drive SSD. All data is stored on D: drive.
BI software was never updated since the original install in 2020.
I’m not a tech whiz so I need the forums help in how to troubleshoot this problem.
Thanks in advance!
HOST PC:
HP Elitedesk 800 – i7-8700, 16GB DDR4 RAM
STORAGE - WD Purple 4TB - WD43PURZ
SSD – WD NVMe – 250GB
WIN 10 PRO
PC is dedicated to only running BI
Disk Defrag turned off
WIN 10 auto updates disabled, auto Virus Scan disabled
CAMERAS (x5)
Dahua B5442 x1, T5442 x4
Continuously recording at 30FPS, 8142 KB/S