Blue Iris Software Purchase but Key never issued?

fillup502

n3wb
Feb 16, 2025
2
2
Philadelphia
I can't find an email or anything that calls out my Blue Iris key after ordering through this site. It's been over two weeks (feb 16th purchase) and in the store section my order still says processing and I have no serial number. I received my other items from the order. I have used the contact button multiple times but no response.

I have done the "key retrieval button" which just brings me back to the order that says processing. What should I do?