Blue iris trigger does not reset

[zorgin]

Hi! New to BI software and i am currently testing it out with one camera.

I have it setup with substreams with a Reolink RLC820a camera. motion seems to be working and AI recognition also. However i see in the BI software that sometimes the trigger seems to not reset and this causes BI to not send new triggers to the AI for recognition.
I have also seen that BI outputs a new jpeg file for the current trigger however a .dat file is not created for many minutes. I can also see that new triggers are not sent to the AI when motion is captured during the time when the trigger is stuck.
I have been playing around with the basic settings for motion and also tried to lower and raise the end trigger (break time).
Somtimes the trigger resets after a few minutes but sometimes the trigger keeps being "high" for alot longer then few minutes. Most i've seen before i restarted the software was 30 minutes.
Also each AI trigger gets completed within 300ms so that should not be an issue for the trigger to stay high for many minutes.

Here are some config pictures:

BI settings:



BI Camera settings:









Note: at current test i did not have for BI to output .dat files however i have seen this behavior when "save AI analysis details" were enabled. I have turned it off now to test if this resolved the issue, which it did not.

Have anyone seen this issue before and have a solution to resolve it?

BR Zorgin

 

[zorgin]

An update,

I can see that BI is outputing .dat files that is extremely large. The trigger stayed high for atleast 10 minutes and i could see that when the trigger went low again the output from the last trigger (which lasted 10 minutes, without any kind of motion except in the begining) the .dat file became 25mb big. However when looking at codeproject AI dashboard i could only see 1 detect which took around 300ms to finish.
Normaly a .dat file is around 300 kb and when these files are put out the trigger goes low as it should.
Now the question is if this is on the AI side or on BI side.. anyone have and guesses and what to do about this issue?

 

[TonyR]

Now the question is if this is on the AI side or on BI side.. anyone have and guesses and what to do about this issue?

I don't use CodeProjectAI so I don't have any specific suggestions. Maybe wait a day or so and if you don't get some better ideas I suggest you remove and re-install that camera.

If no joy then next export ALL settings, remove and re-install BI, then import those settings.

Don't forget to FIRST go to BI "Settings" => "About" => "Email Support" and paste your info into a Notepad ".txt" file and save it; it'll help you with the re-validation of the BI license.