BlueIris 5 Reinstall Problem

jime1051

n3wb
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Nov 13, 2017
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Had to reinstall due to Win 10 issues and I just get this error after trying different downloads. I was able to install V.4 no problem, but I miss V.5

1636842873328.jpeg

Any ideas? Tried Support, but he is probably busy with the frequency of the updates that come out.
 

TonyR

IPCT Contributor
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What was the version of BI when your support expired?
What version of BI are you attempting to install now?
 

jime1051

n3wb
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Nov 13, 2017
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My support wasn't expired. I had to reinstall due to reinstalling windows. Support directed me to a new file and the new installation cured the problem.
Thanks for your help.
Problem solved!
 
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