Camera not connecting on new router setup

Z

Zipsort

n3wb
Dec 13, 2018
7
1
USA
Hey all so for a quick background, this is my first blue iris system (am however decently familiar with POE and networking)

I got a dell optiplex ,new poe switch and an amcrest camera to mess with and get started with at home. Set it all up, everything was working fine.

Fast forward to today, I brought it to our cabin (has fiber optic internet, different router/provider than home). Got everything setup/wired and it will not detect the camera. I deleted it, reset the camera and I cant access the camera no matter what I try here.. I can see the device on my router as 192.168.0.17 however I cant login to the camera via browser, nor get blue iris to find it.

The odd part is, I downloaded the amcrest view pro app and I am able to connect to it there, but everything I try I cant see it on the optiplex. Any ideas?

This is what I get when I try to input the IP in blue iris add camera

Opening 192.168.0.17 port 80...
HTTP Get / request...
Timeout
Opening 192.168.0.17 port 8999...
ONVIF GetSystemDateAndTime
HTTP 12002
Checking for common cameras...
Foscam FI86xx/98xx compatible?
Foscam FI89xx compatible?
Foscam FI9821 V2 compatible?
Foscam FI9821 media port compatible?
Cantonk port 34567?
RTSP port open?
No automatic configuration made
Done
 
Last edited:
What is the IP address of your BI computer? Sounds like it is not on the same sub-net.
 
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Insure the BI PC and the camera each have a unique static IP, both in the same subnet.
Connect camera to POE switch and PC to POE switch and do NOT connect anything to router (not needed if camera and PC have static IP's)
Try to ping camera from the PC.
If successful, BI should find the camera.
 
Being able to see it in the Amcrest app is not odd as you are using P2P to access the camera wherever/regardless of IP addresses, whereas the camera and BI computer need to be on the same subnet.

Ensure you didn't turn on HTTPS in the camera thinking that will make it more secure (it doesn't).

Confirm the BI computer and camera are on the same subnet.

As mentioned above - the router should not be coming into play here. If it is, then it is assigning an IP address to something.
 
TonyR said:
Insure the BI PC and the camera each have a unique static IP, both in the same subnet.
Connect camera to POE switch and PC to POE switch and do NOT connect anything to router (not needed if camera and PC have static IP's)
Try to ping camera from the PC.
If successful, BI should find the camera.
Click to expand...

wittaj said:
Being able to see it in the Amcrest app is not odd as you are using P2P to access the camera wherever/regardless of IP addresses, whereas the camera and BI computer need to be on the same subnet.

Ensure you didn't turn on HTTPS in the camera thinking that will make it more secure (it doesn't).

Confirm the BI computer and camera are on the same subnet.

As mentioned above - the router should not be coming into play here. If it is, then it is assigning an IP address to something.
Click to expand...

Thanks for the replies fellas, oddly enough, it was a bad switch. I went and bought a new one and everything fired up and found the camera instantly.. Now though, since I got you here, wondering if you could chime in on something else - When I login to the actual cam stream/amcrest server gui - the camera looks amazingly crisp. But when I have it on blueiris the quality looks significantly worse. Any tips on that?
 
Zipsort said:
Thanks for the replies fellas, oddly enough, it was a bad switch. I went and bought a new one and everything fired up and found the camera instantly.. Now though, since I got you here, wondering if you could chime in on something else - When I login to the actual cam stream/amcrest server gui - the camera looks amazingly crisp. But when I have it on blueiris the quality looks significantly worse. Any tips on that?
Click to expand...
You may be looking at the sub stream on BI.
In BI did you enter the IP, user/pass and click on "Find/Inspect" ?
BI should have the correct URL for the main stream at the very least.
 
TonyR said:
You may be looking at the sub stream on BI.
In BI did you enter the IP, user/pass and click on "Find/Inspect" ?
BI should have the correct URL for the main stream at the very least.
Click to expand...
Yeah, I did.

On the camera video config setting page it says this:

Main (default)
Sub (none)
 
wittaj said:
Post a screenshot of each.
Click to expand...
Ahh, well I fixed that seemingly today with some tweaking - but now it seems my recordings lag. Live stream seems to be fine, but when I recall a recording every 10 seconds it skips/lags for a couple seconds. This is turning out to be a part time job :screwy:
 
So what was the tweaking you made? Limit decoding maybe?

Many times people start changing stuff without realizing the impact it has to other stuff.
 
wittaj said:
So what was the tweaking you made? Limit decoding maybe?

Many times people start changing stuff without realizing the impact it has to other stuff.
Click to expand...

Hah, you're exactly right.. to be honest, I'm not even sure WHAT change I made that was the one that made the difference because I switched so many things up. Forgive my lack of a better term, but the thing that puts "squares" around people or objects seemed like thats what was causing the issue. I live on a main road, and traffic doesn't skip a beat (for now). I'm half having fun tinkering with all this stuff anyway, I just moved back into a house with internet (long story) so I setup a little server and been messing with both home assistant and blue iris. I have a 4k empire camera showing up tomorrow to play with.

Thinking about fishing an ethernet to the front door tomorrow and getting a Reolink doorbell
 
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