scott492010
Pulling my weight
out of nowhere i awoke today and my camera and BI are not working together for an unknown reason. BI ptz controls do not seem to function. When i go full screen i get some weird images....here is an example. 
camera not functioning with BI
- Thread starter scott492010
- Start date
scott492010
Pulling my weight
scott492010
Pulling my weight
that was the first thing i had done
Did the computer update and the driver is a bad match?
Try deleting the camera from BI and re-adding it - that fixes a lot of things as well.
But I am wondering if something is wrong with the camera - that is an odd look that isn't what we typically see.
Try deleting the camera from BI and re-adding it - that fixes a lot of things as well.
But I am wondering if something is wrong with the camera - that is an odd look that isn't what we typically see.
scott492010
Pulling my weight
I went back and again restarted the camera, router, and computer....now it seems to be resolved. So basically two restarts was the cure.
CarlosBarletta
IPCT Vendor
Hello Scott,
Thank you for your feedback. We honestly do value our customer's real-world experiences so we can continue to improve on our Technologies.
Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support This is the fastest way to get support
from our Product Support Team.
Amcrest Team
Thank you for your feedback. We honestly do value our customer's real-world experiences so we can continue to improve on our Technologies.
Please feel free to fill out our Support Form by clicking on this link for support. - Amcrest support This is the fastest way to get support
from our Product Support Team.
Amcrest Team