Camera shows double in SmartPSS and on NVR

[gijsv]

At home i use a NVR4108-P-4KS2 with a IPC-HDW5231R-ZE and IPC-T5442TM-AS.
When i log in on the NVR or SmartPSS, the IPC-HDW5231R-ZE will show double in the live view screen. But Why?
In the beginning i used the NVR with only the 5231R and i can't remember it showed double...
I searched thru all the settings but i can't find anything what might causes this problem.
Who can help me?

 

[redfive]

And what if you delete one of the doubled camera ?

 

[gijsv]

And what if you delete one of the doubled camera ?

I keeps coming back....

 

[redfive]

And if you delete both, and then re-add the same camera ? Or, if you forget the cameras (under maintenance, default, check only camera) and then re-add the two cameras ?

 

[c hris527]

At home i use a NVR4108-P-4KS2 with a IPC-HDW5231R-ZE and IPC-T5442TM-AS.
When i log in on the NVR or SmartPSS, the IPC-HDW5231R-ZE will show double in the live view screen. But Why?
In the beginning i used the NVR with only the 5231R and i can't remember it showed double...
I searched thru all the settings but i can't find anything what might causes this problem.
Who can help me?
View attachment 49520View attachment 49519View attachment 49522

1. Disconnect all cameras from your NVR
2. Log on to NVR, Setup-->System-> Default, Uncheck everything accept cameras.
3. After doing so, restart NVR, Plug one camera in at a time, see what happens. If This does not work, make sure all firmwares are up to date.

 

[bigredfish]

Delete the one with the port 37777. With your PoE NVR they will all be port 1,2,3 etc

Dont try and add cameras using device search and add in the top pane. Let the NVR decide what to add and what IP to assign.

 

[gijsv]

1. Disconnect all cameras from your NVR
2. Log on to NVR, Setup-->System-> Default, Uncheck everything accept cameras.
3. After doing so, restart NVR, Plug one camera in at a time, see what happens. If This does not work, make sure all firmwares are up to date.

Thanks! it worked!!

 

[c hris527]

Thanks! it worked!!

Glad you got it up and running, I have run into that issue quite a few times, something get screwed in the configuration and will not go away until you default everything.
Now back up your NVR configuration to a thumb drive in case things get Messed up again.