Can’t Access Camera

camdensnyder

Pulling my weight
Apr 22, 2023
205
180
Kansas
The camera (5442 s3) is still working as it should. However, I can not get to the camera web page to make changes. I have an Empire Tech AI POE NVR and have tried IE and Edge. I can access my other cameras just not 1. I have tried rebooting NVR and unplugging the cameras Ethernet cable. Any suggestions?
 
I have one that takes a good 30+ seconds to load the login page. I think it’s a particular FW. But it eventually loads
 
Have you tried logging directly into the camera's web server (by browsing to the camera's ip address)? Have you tried accessing the settings through the NVR GUI (I assume that is possible as well, although I don't have experience with that NVR myself to know for sure. Are both options not working?
 
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Have you tried logging directly into the camera's web server (by browsing to the camera's ip address)? Have you tried accessing the settings through the NVR GUI (I assume that is possible as well, although I don't have experience with that NVR myself to know for sure. Are both options not working?
I was under the impression that you had to use the NVR GUI to access the cameras since it’s a POE NVR and it assigns the cameras there IP? It’s just weird how it’s doing this!
 
Correct on that NVR

It may be a fw issue. Try using Pale Moon 32 browser
 
Yes you can try that, if your laptop is set to DHCP it should get a 10.1.1.x IP from the NVR PoE switch

Im guessing its hitting the page but the page isnt loading. Can you be more specific?
 
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Yes you can try that, if your laptop is set to DHCP it should get a 10.1.1.x IP from the NVR PoE switch

Im guessing its hitting the page but the page isnt loading. Can you be more specific?
When I click the Internet icon it will open a new page but then the page stays blank and doesn’t load. I will try to mess with it today with your recommendation.
 
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Its a browser/plugin issue then
 
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I ahve another one that hangs like that, I close it and click the IE button again and it usually loads the 2nd time. They're finicky and it takes patience
 
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Cool
 
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