Cannot connect to nvr externally.

[blake]

I just installed system. Can connect while on home network, but not externally. I have forwarded ports 80, 8000 and 8554. When I try to connect via nvms 7000 it says," failed to receive data from device." Any help is greatly appreciated.

 

[DaveP]

When I try to connect via nvms 7000 it says it can't

It may be telling the truth then, lol

How are you connecting.. using the ip address as found by http://www.whatsmyip.org or are you using a ddns url ?

Did you check the ports are open http://www.canyouseeme.org ?

 

[blake]

By using the info on the network screen on the NVR.

 

[blake]

All three ports are open on can you see me.

 

[blake]

Got it working. Program wanted the external IP.

 

[DaveP]

network screen on the NVR.

Is the NVR connected directly to the internet ? if it goes through a router / modem then what is the ip that's given by the isp ?

 

[DaveP]

Got it working. Program wanted the external IP.

Well it would.... lol

Well done, you wont be caught again

 

[blake]

Yeah now I know!! Myself and my customers are really liking the Him 3MP turret cams. They like so much they already have me quoting them for more and are considering going up to a 16 channel NVR!