Cannot liveview from my desktop

[gtomer]

Trying to connect to Hik's NVR.
From the desktop I get "live view failed", however the Android app works fine.
I tried both Chrome and Edge.
Any ideas?

 

[TonyR]

Welcome to IPCT !

Have you tried IE or Palemoon 32 bit browser?

Or possibly the user account that you're using to log in with has live view disabled?

 

[gtomer]

Welcome to IPCT !

Have you tried IE or Palemoon 32 bit browser?

Or possibly the user account that you're using to log in with has live view disabled?

Thanks!
Tried IE - no luck.
The user is the admin user. This user is also used in the application - so I don't think it is a user problem.

Does app and web browser use different ports?
Maybe it is a port problem?

 

[TonyR]

Are you able to log into the NVR's webGUI from that "desktop" ?