Can't see cam on network

[MythicFrost]

Hi,

I just picked up an EmpireTech IPC-T5442T-ZE from Amazon. I have BlueIris freshly installed on my PC (it is an iMac running Windows 10).
I have connected my (unmanaged) NETGEAR GS108LP into the PC via Ethernet. (It is connected to WiFi for internet.)

I have a cat5e cable (temporary) plugged into the switch in port #2.

I expected to be able to see the ip of the cam in ipconfig in Windows but I cannot. (I also don't see the cam showing up on my ERX router.)

• I tried adding a cam in BlueIris and searching for devices but it found nothing.
• I tried specifying the default 192.168.1.108 IP address in BlueIris but it didn't find anything to add.
• I tried opening 192.168.1.108 in a browser but it timed out.
• I tried downloading the ConfigTool and searching for devices but it found nothing.

Any idea what I might be doing wrong?

 

[bigredfish]

Are you sure your router is using 192.168.1.x for dhcp allocation?

 

[MythicFrost]

Are you sure your router is using 192.168.1.x for dhcp allocation?

WiFi connects on 192.168.20.x. Router divies out 192.168.1.x, 192.168.10.x, and 192.168.20.x depending on how devices are connected.

I opened command prompt and ran arp -a which showed what I believe is the network interface of my WiFi and of my switch. Listed under the switch is '192.168.1.108' which is what the cam's static IP address is. So, it seems to be there but I'm not sure how to get to it. Visiting the address of the switch times out (I assume this is normal for unmanaged switches) but visiting 192.168.1.108 times out as well.

EDIT: I'm wondering if I need to set my IP to a range on the switches address which is different (167.xxx, etc.)

 

[user8963]

just connect the camera to the same switch as the computer and run configtool..

if its in the same switch you can set your pc to static ip (192.168.1.xxx gw .1) and go to webif 108

or connect camera directly to computer and 12v and run config tool

on an unmanaged switch there are no settings.

 

[MythicFrost]

just connect the camera to the same switch as the computer and run configtool..

Considered that but don't know how to power it without PoE

if its in the same switch you can set your pc to static ip (192.168.1.xxx gw .1) and go to webif 108

or connect camera directly to computer and 12v and run config tool

Yep, just did that! I tried the switch's IP and it didn't work, so I tried setting it to something on the 192.168.1.x network and pinged the camera. Going to run ConfigTool now.

Thanks for your help!

 

[user8963]

remove any link from switch, just pc (lan) and camera should be connected

disable wifi on pc (!!!)
set pc to static on LAN interface(!!!) 192.168.1.xxx , 255.255.255.0 , gateway 192.168.1.1 (you dont need gw, but not sure what os u r using.. some dont let you without gw)

run configtool or browser webif .108

 

[MythicFrost]

Yep, I disconnected WiFi. Although the cam is still connected to the switch (as I don't have anything to power it without the PoE).

It's working nicely now. Thanks for your help! Now I just need to figure out how to focus it... haha.

 

[user8963]

you should start by getting a working network.. there are good reasons to have more than 1 ip range, but mostly it comes when people want to extend their wifi and connect routers with routers because they have no idea how to set it up.

this will cause many problems ... which give you a bad experience with any network device. some people blame the manufactur of the device, some the internet provider... and some just dont see any problems or think its normal

 

[MythicFrost]

you should start by getting a working network.. there are good reasons to have more than 1 ip range, but mostly it comes when people want to extend their wifi and connect routers with routers because they have no idea how to set it up.

this will cause many problems ... which give you a bad experience with any network device. some people blame the manufactur of the device, some the internet provider... and some just dont see any problems or think its normal

Yep, I'm going one step at a time. Next up I will try and see if I can make the device get assigned its IP over DHCP otherwise I can set a static IP for it on 192.168.20.x. But basically I'm in the middle of fixing how my whole network will work.

 

[sebastiantombs]

Don't use DHCP for camera IP addressing. Only use an address that is fixed/permanent and assigned by you and is out of the DHCP range of the router.

 

[MythicFrost]

Don't use DHCP for camera IP addressing. Only use an address that is fixed/permanent and assigned by you and is out of the DHCP range of the router.

Just curious why that is? They will be on a VLAN that drops all traffic to the internet/network with the blue iris rig as an exception. That was my plan, anyway.

 

[sebastiantombs]

NVRs, if you're using one, assign their own addresses. VMS, like Blue Iris, relies on a fixed, never ever changing for any reason at all, IP address. DHCP addressing can change although it is pretty rare. Using a fixed address eliminates that problem entirely, rare or not. In other words, one less thing to worry about going wrong for you.

 

[MythicFrost]

NVRs, if you're using one, assign their own addresses. VMS, like Blue Iris, relies on a fixed, never ever changing for any reason at all, IP address. DHCP addressing can change although it is pretty rare. Using a fixed address eliminates that problem entirely, rare or not. In other words, one less thing to worry about going wrong for you.

Roger that. Thanks for the tip! I'll make sure to leave them as static and I'll set them on a range that can't be used.

 

[TonyR]

Roger that. Thanks for the tip! I'll make sure to leave them as static and I'll set them on a range that can't be used.

If the devices to be assigned static IP's are sharing the same network that receives dynamic (DHCP) IP's from a router, then for your static IP's just use those that are OUTSIDE of the router's DHCP pool.

In other words, if the router's LAN is 192.168.1.1 and its DHCP pool is 192.168.1.2 to 192.168.1.99, then use 192.168.1.100 to 192.168.1.200 for your static IP's.

 

[MythicFrost]

If the device to be assigned static IP's are sharing the same network that receives dynamic (DHCP) IP's from a router, for your static just use IP's that are OUTSIDE of the router's DHCP pool.

In other words, if the router's LAN is 192.168.1.1 and its DHCP pool is 192.168.1.2 to 192.168.1.99, then use 192.168.1.100 to 192.168.1.200 for your static IP's.

Will do, thanks! I may need to do some tinkering with the DHCP server for the range but I think I can do that without issue.

 

[Flintstone61]

After a power outage, 2 of my cams could not be found, because DHCP assigned them new IP addresses. You can spend a lot of time chasing them down and resetting the IP to get Blue Iris working right again. Apparently they weren’t set to Static.

 

[MythicFrost]

After a power outage, 2 of my cams could not be found, because DHCP assigned them new IP addresses. You can spend a lot of time chasing them down and resetting the IP to get Blue Iris working right again. Apparently they weren’t set to Static.

Ohhh yeah that sounds like a real headache. I'd like to avoid that!

 

[looney2ns]

Will do, thanks! I may need to do some tinkering with the DHCP server for the range but I think I can do that without issue.

IP Config tool, read the help file, upper right corner, 3rd icon from the right. Would have saved you lots of hassle.

Resource Guide on IP Technology for all Noobs

First off - Welcome to the forum. This forum is a great wealth of knowledge and can most likely get you where you need to go as well as cause you to spend way to much money :) Here are some guides for you to use in getting up to speed on IP technology if you are a novice or even someone just...

ipcamtalk.com

 

[MythicFrost]

IP Config tool, read the help file, upper right corner, 3rd icon from the right. Would have saved you lots of hassle.

Resource Guide on IP Technology for all Noobs

First off - Welcome to the forum. This forum is a great wealth of knowledge and can most likely get you where you need to go as well as cause you to spend way to much money :) Here are some guides for you to use in getting up to speed on IP technology if you are a novice or even someone just...

ipcamtalk.com

Thank you! I'll give it a read.