Cant zoom in on live feed

D

Dave Rolewicz

n3wb
Jun 16, 2018
8
3
Colorade
I have version 5.3.9.8 I recently upgraded from 4.8.6.3 When looking at video and a car is going down the road I used to be able to zoom in on a specific area while the video was live. Now I can only zoom in on a fixed spot. I lost the ability to drag the screen around and zoom in. It works on recorded videos but when its live.
Is there a setting I am over looking? I looked everywhere. Or is that feature removed with this version?

Thanks!
 
How are you zooming in? Scroll wheel or the + and - magnifying lens at the bottom of BI?
 
wittaj said:
How are you zooming in? Scroll wheel or the + and - magnifying lens at the bottom of BI?
Click to expand...
Just with the scroll wheel on my mouse. I can not drag to a certain area and zoom into that specific area. It will only go to a set/fixed spot. I cant drag the screen around and zoom.

Whats weird is, is that when I am in tiled mode I can zoom in and drag all around. But when I double click to make it a big picture I can not zoon anywhere on the sceen.
 
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We have seen a lot of issues resolved here recently with a reboot of the computer, so I would suggest trying that and see if it returns.
 
Try "camera Settings" ==>> "PTZ/Control" and untick "PTZ w/ mouse cursor", then "OK".

Of course you'll have to zoom in a bit with the mouse scroll wheel before you can drag it around, either in tile view or full screen of that cam.

FYI, I'm running an old v5.2.5.0 from 5/15/20!
 
TonyR said:
Try "camera Settings" ==>> "PTZ/Control" and untick "PTZ w/ mouse cursor", then "OK".

Of course you'll have to zoom in a bit with the mouse scroll wheel before you can drag it around, either in tile view or full screen of that cam.

FYI, I'm running an old v5.2.5.0 from 5/15/20!
Click to expand...
That did it.. It must be new. .I dont remember having to change anything on Ver4.
Thanks
 
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