
Hi Team.
I got this error every time there is a blackout, it will take the company genset to run with in 2 seconds max is 8 seconds, and will switch automatically if power provider is up.
The workstation is connected directly with a UPS, the cameras are connected with different switches with UPS.
As a solution to view the camera views, is to double click each group of the "Viewing Group" in DSS.
This is inside a Managers office and we found it inconvenient that he needs to click the views every now and then during/after blackouts.
Have you experience this kind of issues? How to fix it? I really need hel.
We checked the network and it is stable, as a proof our AV System using "sound machine" did not cut or turned off.