Hi, I have a Dahua Fisheye (Model:IPC EB-5531,Firmware: V2.800.0000005.0.R) fed into a local switch which is then fed into a main switch then into a Dahua NVR (Model: DH NVR608-32-K, Firmware: 3.210.0003.0)
Background: The NVR currently has 19 cameras added and all are running smoothly except for this one fisheye specified above. I also have 2 other fisheyes of the same model but they seem to work perfectly fine.
Now, the camera specified above had minor issues which I fixed by reducing the resolution and turning on smart codec (solution was found on this forum somewhere, thanks) and it has been running smoothly ever since.
BUT, the customer wants to rewind one day and the footage froze. Is there a fix for this? (Note: every other cameras can rewind in playback with no issues, only this specific camera had such issues, and by freezing I mean the footage itself freezes but the user can still change the channels and whatnot, viewing other channels as usual)
edit: added context for "freezing"
Background: The NVR currently has 19 cameras added and all are running smoothly except for this one fisheye specified above. I also have 2 other fisheyes of the same model but they seem to work perfectly fine.
Now, the camera specified above had minor issues which I fixed by reducing the resolution and turning on smart codec (solution was found on this forum somewhere, thanks) and it has been running smoothly ever since.
BUT, the customer wants to rewind one day and the footage froze. Is there a fix for this? (Note: every other cameras can rewind in playback with no issues, only this specific camera had such issues, and by freezing I mean the footage itself freezes but the user can still change the channels and whatnot, viewing other channels as usual)
edit: added context for "freezing"