Dahua IPC not show some characters

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Aug 24, 2023
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Bolivia
HI, i have an office with 9 cameras, all are same model IPC-HFW1230S1-S4 with firmware version
C9 version.PNG

For some reason a camera does not display some characters in the date and channel title. I already checked the configuration, firmware version and it is identical to the other cameras.

If I put the following characters abcdefghijklmnñopqrstuvwxyz in the channel title, it shows
C9 minusculas.PNG

If i put --123456789--- it shows
C9 numeros.PNG

If i put ABCDEFGHIJKLMNÑOPQRSTUVWXYZ it shows
C9 mayusculas.PNG

And in the time title it shows
C9 fecha.PNG

As you can see only some characters like -klmnñopqrstuvwxyzN are showing.

The camera has already been reset to factory settings but it still has the same problem.

If anyone has any suggestions I would appreciate it. I already did everything I could think of but I still have the same problem.

Thank you
 

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