I have recently dusted off a DS-7608NI-I2/8P which was in storage for a year. I upgraded the firmware from 4.1.50 to 4.61.010.
I reconnected 7 x DS-2CD2385FWD (with firmware 5.5.82) cameras to it which had been working fine when it was put into storage. All cameras are connected directly to the NVR.
4 of the cameras worked straight away but 3 showed a "Offline (user name or password error)".
I hard reset one of the cameras and reconnected - it then showed "Offline (Detecting...)" and would just sit there. I hooked the reset camera to POE and SADP showed it as "Inactive" - which is correct after the reset. When "Inactive" and connected to the NVR it was just stuck on "detecting". I activated it using the current password of the NVR, and when reconnected it showed the "user name and password" error. I hooked it back up to switch and upgraded the firmware to 5.6.6. Left it as "Inactive" and connected back to NVR - remained as "Offline (Detecting). I activated using the password from the NVR and it went back to "User name or password error".
Not sure where to go from here - I have reset this camera a few times. I have tried manual settings and it shows "network abnormal". I am able to access the camera directly when hooked to the switch but I cannot get it connected to the NVR directly. Any suggestions?
I reconnected 7 x DS-2CD2385FWD (with firmware 5.5.82) cameras to it which had been working fine when it was put into storage. All cameras are connected directly to the NVR.
4 of the cameras worked straight away but 3 showed a "Offline (user name or password error)".
I hard reset one of the cameras and reconnected - it then showed "Offline (Detecting...)" and would just sit there. I hooked the reset camera to POE and SADP showed it as "Inactive" - which is correct after the reset. When "Inactive" and connected to the NVR it was just stuck on "detecting". I activated it using the current password of the NVR, and when reconnected it showed the "user name and password" error. I hooked it back up to switch and upgraded the firmware to 5.6.6. Left it as "Inactive" and connected back to NVR - remained as "Offline (Detecting). I activated using the password from the NVR and it went back to "User name or password error".
Not sure where to go from here - I have reset this camera a few times. I have tried manual settings and it shows "network abnormal". I am able to access the camera directly when hooked to the switch but I cannot get it connected to the NVR directly. Any suggestions?
