DS-2CD4A26FWD-IZ live view became pink and green

solosapto

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One of our traffic surveillance cctv live view became pink and green (image attached). What could possibly go wrong with that cctv?

Screenshot 2022-05-27 132719.png
 

TonyR

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The video is corrupt so it doesn't appear to be a stuck IR filter; I'd say it's a video encode/decode issue between the cam and the NVR.

Assuming you've restarted both and no good results, can you:
  • Move the cam to a different NVR port?
  • Swap the cable that the cam is on?
  • Hard reset the cam and re-install it to the NVR?
Also, does this happen as the temperature gets hotter, such as 90 degrees F about 1300 hours?
 
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