DS-2DE2A404IW-DE3/W reboots by itself
- Thread starter rander1
- Start date
Apparently there's new firmware, the PTZ V5.7.11 Release Note (2022-09-18) states "Fixed the probabilistic abnormal boot phenomenon".
Since you said it's "new", I'd return the camera before I tried new firmware.
Since you said it's "new", I'd return the camera before I tried new firmware.
hi tony tnx
I didn't notice there was a new firmware thank you very much.
Even if I return it, I'm not sure I'll get it with the new firmware. In my opinion, it's worth updating the firmware
I didn't notice there was a new firmware thank you very much.
Even if I return it, I'm not sure I'll get it with the new firmware. In my opinion, it's worth updating the firmware
There's a slight risk to updating f/w which why I suggested returning it. But if that's not feasible, then of course updating the f/w would be the next step, especially since the camera is of no use the way it is.....
looney2ns
IPCT Contributor
Typically, there is a setting in the camera that controls how fast the ptz moves. Adjust that lower and see if that helps.
I changed it but it just moves slower this is not the solution for me. I want it to move as long as I click and when I leave it will stop and it just continues
Responsiveness is based on how you have the camera setup within your network.
If you have it going thru your router and you scanned a QR code to set it up, then the camera is likely talking to the cloud, which can add a lag when you let go and it is still moving due to said lag.
Even in best case scenarios, IP cameras inherently have a lag compared to analog cameras, so there can always be that little bit that continues and with practice you will get the timing of it down.
If you have it going thru your router and you scanned a QR code to set it up, then the camera is likely talking to the cloud, which can add a lag when you let go and it is still moving due to said lag.
Even in best case scenarios, IP cameras inherently have a lag compared to analog cameras, so there can always be that little bit that continues and with practice you will get the timing of it down.
I will try to explain again
1ms click Moves the camera too much Then for example it is difficult to see on an object
1ms click Moves the camera too much Then for example it is difficult to see on an object