Hi all,
Have a few DS-2DF8C842IXS-AELW T5 cameras. I don't know if it is a bad batch, but have found a few where after connecting them to a switch, the switch reports no traffic on the port it is connected to. Cannot access via SADP.
It is not the POE injector as I can successfully use that injector with other cameras.
I would like to reset them but don't know if there is a physical reset button or not. I see that several camera models have a reset button on the circuit board under the top cover, but I cannot find a button on the board. Is there a physical button for resetting? Has anyone heard of this issue with these cameras?
thanks
j
EDIT: when I plug the camera in, it appears to go through its startup routine; the wiper activates, the dome rotates etc.
Have a few DS-2DF8C842IXS-AELW T5 cameras. I don't know if it is a bad batch, but have found a few where after connecting them to a switch, the switch reports no traffic on the port it is connected to. Cannot access via SADP.
It is not the POE injector as I can successfully use that injector with other cameras.
I would like to reset them but don't know if there is a physical reset button or not. I see that several camera models have a reset button on the circuit board under the top cover, but I cannot find a button on the board. Is there a physical button for resetting? Has anyone heard of this issue with these cameras?
thanks
j
EDIT: when I plug the camera in, it appears to go through its startup routine; the wiper activates, the dome rotates etc.