EmpireTech IPC-T54IR-AS-S3 - Smart plan unable to select options other than AcuPick?

[krypton3]

System Version:3.142.15OG000.0.R Build Date:2024-05-16

When I go to AI -> Smart Plan : The only option that I am allowed to select is "AcuPick", which enables these settings:



I am wanting to do face detection and ideally face detection plus IVS tripwire. Does anyone know what I need to do in order to achieve that? The product description on Amazon specifically lists all these AI features as can be seen here:

Amazon.com

Browsers used: Internet Explorer / Chrome / Edge / FF

 

[bigredfish]

Un tick Acupick, reboot

That said I don’t think you can run IVS and FD simultaneously on the camera.

 

[Heavyopp]

Write down all your settings 1st.
It’s happened more than once that when I turn off acupick and the system reboots it wipes all my camera settings.

Now I try and shut off acupick immediately after setting a new IP address on a new camera. Before I’ve changed much of anything.

 

[bigredfish]

Good point. I’ve had that happen also

They really should not default Acupick on.