- Sep 23, 2017
- 2
- 0
My problem is that my remote viewing app is seeing my new cube camera on every channel of my NVR but only when viewed remotely. While connected to wifi, each channel displays as it should, when not on the wifi I see the new camera on every channel.
I have a Hikvision DS-7616NI-E2/16P and I am running 10 cameras all connected directly to the NVR and they are running perfect. I recently purchased a hikvision wireless cube camera to use as a baby monitor. The model is DS-2CD2442FWD-IW. The cube camera is connected to my Wifi router and is not on the same subnet as the NVR. I have connected to the camera via SADP while connected via wired network, set up the wifi, disabled DHCP, lowered the resolution, manually configured port 11 on the NVR to use the wifi address, and everything locally runs just fine. Well, not motion detection but that is for another day.
The NVR sees the wifi camera as the 11th camera and I thought everything was good. After everything was set up, I added the camera to my IP Cam Viewer pro app (I have used the ivms-4500 mobile app with same results) and now every channel shows the new cube camera.
Things I have tried to fix the issue.
1. Changed the HTTP port on the cube camera and changed the settings on the NVR to match
2. Made sure port forwarding is headed to the NVR address (I know you hate it but I am using it for now)
3. Tried a second camera (set up the same with same results)
4. Google searched and searched on the forums with no luck
5. Removed channel 11 from app (1-10 still show the new cube camera)
6. I also disabled wifi and plugged the camera into the wifi router. Same results.
I am at a loss and can't think of what else to try. Any recommendations? Let me know if you need more info.
I have a Hikvision DS-7616NI-E2/16P and I am running 10 cameras all connected directly to the NVR and they are running perfect. I recently purchased a hikvision wireless cube camera to use as a baby monitor. The model is DS-2CD2442FWD-IW. The cube camera is connected to my Wifi router and is not on the same subnet as the NVR. I have connected to the camera via SADP while connected via wired network, set up the wifi, disabled DHCP, lowered the resolution, manually configured port 11 on the NVR to use the wifi address, and everything locally runs just fine. Well, not motion detection but that is for another day.
The NVR sees the wifi camera as the 11th camera and I thought everything was good. After everything was set up, I added the camera to my IP Cam Viewer pro app (I have used the ivms-4500 mobile app with same results) and now every channel shows the new cube camera.
Things I have tried to fix the issue.
1. Changed the HTTP port on the cube camera and changed the settings on the NVR to match
2. Made sure port forwarding is headed to the NVR address (I know you hate it but I am using it for now)
3. Tried a second camera (set up the same with same results)
4. Google searched and searched on the forums with no luck
5. Removed channel 11 from app (1-10 still show the new cube camera)
6. I also disabled wifi and plugged the camera into the wifi router. Same results.
I am at a loss and can't think of what else to try. Any recommendations? Let me know if you need more info.
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