Fixing my BI crash

[randytsuch]

I finally upgraded to BI5, was tweaking settings and BI started to crash.
Reset PC, but same thing. I'd start BI, it would come up for a little bit, then it was gone.

I was going to remove and reinstall, but I found an old thread here that recommended disconnecting cameras to resolve a BI crashing problem.

So I went to my switch, disconnected all my cams, and then started BI and it didn't crash.

Connected cams one by one until I found the one that was causing the crash.

Deleted and re-added that cam. Then as I made settings changes, it crashed again, and I was able to figure out the setting that was causing the problem.
It didn't like the resolution I was trying to force, so I stopped forcing resolution on it.

Posting this in case someone runs into the same kind of problem.
Disconnecting all the cameras was something I probably would not have thought of, but it made fixing my problem pretty easy.

Randy

 

[samplenhold]

It didn't like the resolution I was trying to force, so I stopped forcing resolution on it.

What exactly do you mean here? Can you post a screen shot of the BI widget that you are talking about?

 

[randytsuch]

What exactly do you mean here? Can you post a screen shot of the BI widget that you are talking about?

In camera setting screen, video tab, lower part under "image format".
Anamorphic (force size) box was checked and a size selected that made BI crash when the camera was connected.
Not sure why it was crashing, but I unchecked the box and all was good.

 

[samplenhold]

Ok, never used that option.