Geofence no longer working properly

dannieboiz

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since updating to the latest version of the android app Geofence is no longer automatically updating location. permission for location is already set to always on the phones. I have to log onto the app and disable/enable geofence for it to register location.
 

jaydeel

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Have you tried resetting the geofences on your device?

1. Tap the question mark ? icon on the bottom menu.
2. Tap “Reset geofences”
3. Tap the gear icon.
4. Reset the ”Geofence radius”
 

dannieboiz

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Have you tried resetting the geofences on your device?

1. Tap the question mark ? icon on the bottom menu.
2. Tap “Reset geofences”
3. Tap the gear icon.
4. Reset the ”Geofence radius”
you must be on an IOS, I eventually found it but reseting Geofence is located under "information" for me. just tried resetting lets see how it plays out today. Thanks!
 

dannieboiz

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This option exists only on the Android app.
I’m using version 3.0.35

View attachment 111486 View attachment 111487
Where did you get version 3.0.35? I purchased the app through Amazon app store and it installed 2.0.72.1

THis probably explains it.

 
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