h.view ip camera issues ( can see locally but not remotely)

[rob954]

Hey Guys, having an issue here that has me at a loss.. Got some cheap H.view cameras, HV-500E6A

i can connect the camera locally with blue iris and it works fine with the auto configuration, issue is when i port forward and try to access from outside the network

i set a static ip for the camera and assigned it to port 10123 on the outside 80 on the inside

when i use 73.139.58.234:10123 (remotely) it brings up the http gui for the camera and i can view through google chrome and adjust any settings, when i hit the auto setup in blue iris it pulls all the information, as it does when locally (below), but then no video shows up

Opening xxxxxxxxx port 10123...
HTTP Get / request...
Redirected to xxxxxxxxxxx:10123
OK
ONVIF GetSystemDateAndTime
2025-04-03T20:20:38.000Z
Requesting device information...
Manufacturer: IPC
Model: HV-500E6A
FirmwareVersion: IPCAM_V4.04.79.211227
GetCapabilities...
Querying services
Has Imaging services: /onvif/imaging_service
Has media services: /onvif/media_service
Has RTP_RTSP_TCP, requesting profiles
profile token profile0
profile name profile0
profile source is videosrc_cam0
profile source config is videosrc_cfg_cam0
profile token profile1
profile name profile1
profile source is videosrc_cam0
profile source config is videosrc_cfg_cam0
requesting URI for profile profile0
RTSP URI: rtsp:/192.168.0.166:554/live/main
requesting URI for profile profile1
RTSP URI: rtsp:/192.168.0.166:554/live/sub
Has Event services: /onvif/event_service
Has WSPullPointSupport
RelayOutputs: 0
InputConnectors: 0
Has Device IO services: /onvif/deviceio_service
AudioOutputs: 1
Done


when i set a static ip for the camera and assigned it to port 10123 on the outside and 10123 on the inside the port forward doesnt work and shows closed. im thinking something may be wrong with the router. (TP LINK AX21)

i just even tried this @ work on our network and did the 10123 / 10123 which shows the port open, still no luck..

(edit, login info removed, problem solved, had to also forward port 554 for the rtsp)

thanks

 

[Revo2Maxx]

Did you setup your camera to work with that port as your TCP port? Normally setup to port 80, plus might need to make sure that port 554 is also forwarded for bi??

 

[rob954]

Did you setup your camera to work with that port as your TCP port? Normally setup to port 80, plus might need to make sure that port 554 is also forwarded for bi??

THANKYOU!!!!!

i just needed to also fwd 554

 

[looney2ns]

You should NOT be doing any port forwarding, very dangerous to your network.

How to Secure Your Network (Don't Get Hacked!)

Many camera networks are unsecure, even those installed by professionals. This guide gives basic instruction in how to secure a camera network from the most common types of attacks. Perhaps the most important rule of securing a computer network is to not forward ports to unsecure services...

ipcamtalk.com

 

[Bruce_H]

I hope you realize the risk of having your camera on open ports to the outside internet! You have also publicly posted your internet address!

 

[Revo2Maxx]

My guess was they were using a VPN or Tunnel so that was why I offered info about the RTSP port, I personally am against the idea of people having their systems open to the internet.. As i have a few times let others know of their systems being open and online as some just have no clue that they have been exposed..

 

[rob954]

thanks guys, wasnt worried about the details being on the net as this is just to monitor a rental property. I have since removed the login info.. problem solved.. thanks again