Help, locked out of NVR, can’t reset pw

[Chase]

Everything was working fine for a long time but then I had a power outage this morning.

System booted back up saying:

“For your device safety, please change admin default password”

So I go to change it but it says “invalid password” even though I know I typed it in correctly. So I can’t change the password.

I had multiple ID’s on my setup, never used admin besides initial setup.

Every ID has a wrong password.

Not sure if the power outage messed something up but I am locked out of doing anything.

I am using: Dahua NVR5216-4KS2

Need help and not sure what to do.

 

[steve1225]

DahuaWiki

dahuawiki.com

 

[Chase]

I’m pretty sure I didn’t put an email address it. There has to be another way

 

[steve1225]

I’m pretty sure I didn’t put an email address it. There has to be another way

Then do password recovery procedure as described in article, choose as reset type qrcode one, put Your email (even if it wasn't configured before), scan qrcode using dmss as described, wait for email with code, put it on NVR and then reset the passwords to new one...

everything is in this article...

ps. there are tons of tutorials in internet/YouTube how to recover password on Dahua NVR... 10 seconds in google

 

[Chase]

Then do password recovery procedure as described in article, choose as reset type qrcode one, put Your email (even if it wasn't configured before), scan qrcode using dmss as described, wait for email with code, put it on NVR and then reset the passwords to new one...

everything is in this article...

ps. there are tons of tutorials in internet/YouTube how to recover password on Dahua NVR... 10 seconds in google

Thanks Steve, I clearly overlooked that when I replied to you. Frustration probably got me there.

But before I was to attempt your solution I thought I’d give “admin” for the password a try, and what do you know, that worked!

So weird to me. I had to re-add all of my cameras and users but I’m back in business now.

Thanks for the reply