Help NVR LaView LV-N9916C6E

[dudugostoso]

Hi, I'm from Brazil, and I'm using Google Translate, so I apologize if there are any typing errors. I'm having a problem and I really need your help, please.
I have an NVR model LV-N9916C6E, firmware V3.3.1 build 150928. It works fine, cameras are okay. I need to connect the cameras to my mobile phone so I can monitor them when I travel, but no app from the Apple Store is compatible with it. It shows the following error: "The device model is not supported."
I've tried the apps (LaView, Laview Connect, Hik Connect). All these apps give this error, and I can't see the images on my phone.
Can someone please help me? If I need to update the firmware or something similar, you can send it to me, and I will try. I really need help.

 

[TonyR]

According to this, you need LaView Net, found at the Apple store.

 

[dudugostoso]

According to this, you need LaView Net, found at the Apple store.

I've already tested all the apps in the Apple store, and none of them work.

 

[dudugostoso]

problem is that this DVR I bought on ebay 1 year ago while I was in the USA, today I'm in Brazil, I hope I have a chance to change its firmware to hikvision, let's see if anyone can help me

 

[mzorola]

I’m in the same boat. My DVR works just fine but the mobile app has not kept up with the iOS changes and now doesn’t do several functions. I bought a new hikvision nvr but I’d really like to get my old LaView working on hik firmware. Anyone been able to do this?