NOTE: This is pertaining to the Blue Iris app, Blue Iris works fine on Wifi in my house. Hi all, it's been awhile since I posted and I am not the brightest guy so please be patient. So Xfinity did an upgrade in my neighborhood and I had the IP address for the WAN port forwarded in their software and I can not edit or delete it so I can change it to the new WAN IP address. I could not even get them to help me with tech support. As mentioned my Blue Iris works fine on WiFi but when I am out and about it will not connect. I am not sure if anyone can help me, hopefully someone good enough can ask for pictures of my settings perhaps, I just don't know what to do, I just hope I am making enough sense for someone to help me. Thanks, I would be really appreciative. Adam Farber
Help with deleting Port Forwarding in Xfinity
- Thread starter adamfarber
- Start date
Well you shouldn't port forward, but if that is your preference and your WAN IP changed, force close the BI app. Next open it and it should show CONNECT, EDIT, ADD SERVER options. Choose EDIT and change the WAN to your new IP address.
You can find you IP Address by using whatismyip website.
You can find you IP Address by using whatismyip website.
Hi, thanks for responding. I did all that but without port forwarding the app will not work unless it's on WiFi. Thanks, Adam
Hi, no but they changed some hardware in some of the outside boxes in my neighborhood which changed one of my IP addresses. I think I may have solved it but I'll know tomorrow. Thanks, Adam
Hi, I did but I remember it took me a while to change some settings in my Xfinity router but it's been a few months and not sure what I did, sorry. Adam
Instead of stating you "have the same issue", since the other member can't recall what fixed HIS issue, may I suggest that you describe what YOUR issue is from the beginning...in other words, what doesn't work, what was changed or what's new, what you have tried, etc. just in case your issue is for a different reason.
