Hik-Connect App displays the same video stream for all cams

F

fattdogg

n3wb
Feb 4, 2022
13
2
Germany
I have an strange issue. My devices added by hik connect platform all show the same live stream after adding manual DDNS ports. The streams are also randomly switching.

Port forwarding is made in main Internet router for http and server port. Cams are all accessable by browser.
 

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Did you manually assign the cameras different IP addresses or did you leave them as default and now you have an IP address conflict because they are all the same?
 
@fattdogg , if this is the same issue, please delete your earlier post in this same forum ==>> Hik Connect with three cams switches Live View randomly

Frankly, that earlier post contains a lot more detail, especially regarding the use of wireless, than this post. Bandwidth availability for the streams can cause problems with Hik-Connect.
 
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Ist must be a bug in the Hik-Connect App or the hik Connect platform service.
Browser access works with correct live views. Even the streams in VLC Player are displayed correctly for each cam.
 
fattdogg said:
Ist must be a bug in the Hik-Connect App or the hik Connect platform service.
Browser access works with correct live views. Even the streams in VLC Player are displayed correctly for each cam.
Click to expand...
Could be a bug in Hik-Connect, but......what happens if you try to view all 3 camera streams at once on VLC (3 instances of VLC, 1 for each cam) ?
 
TonyR said:
Could be a bug in Hik-Connect, but......what happens if you try to view all 3 camera streams at once on VLC (3 instances of VLC, 1 for each cam) ?
Click to expand...

It streams perfectly by normal port forwarding for rtsp ports. I attached a screenhot.
 

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On Android 11 and lower live view with multiple cams is buggy :)

Here is the reply by Hikvision support:

Dear customer， You are right

We tested it on Android phone. And the issue happend.

We have forwarded the issue to R&D team. And the fixed verison would be released in April.

Sorry for the inconvenience. And thank you for your patience.
 
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