Hik-Connect problem

[leetudor]

As of now I have two HikVision cameras. I can see both on iVMS-4200, on a web browser, Hik-Connect app. If I log into Hik-Connect on a browser, it list both cameras, but only the same camera opens up no matter which one you click on.

Do I need to change some settings or something?

 

[leetudor]

Now I have three cameras on line but can only view one camera on the desktop application. All three are listed but no matter which one I click, it will only show the same camera. On the app all three are viewable.