Hello,
Below you will find the s/n of the nvr and camera’s 5 MP8 and 1 6MP camera exir dome’s.
When we first connected the customer to hik connenct 5 worked then i resseten one camera en onbounded the customer.
So i could see on my hik connect account now we can onley see 3 camera’s.
The one in red do not work i have noticed that they all have s/n with WRE.
Serial numers camera’s:
E22287476
Firmware version: V3.4.110.200212
Regio:
Europe belgium.
( Province limburg )
i don't now what seems to be the problem.
Below you will find the s/n of the nvr and camera’s 5 MP8 and 1 6MP camera exir dome’s.
When we first connected the customer to hik connenct 5 worked then i resseten one camera en onbounded the customer.
So i could see on my hik connect account now we can onley see 3 camera’s.
The one in red do not work i have noticed that they all have s/n with WRE.
Serial numers camera’s:
- Ds-2cd2383Go-i20190727AAWRD42912423
- Ds-2cd2383Go-i20190727AAWRD42912490
- Ds-2cd2383Go-i20190727AAWRD42912417
- Ds-2cd2363Go-i20190727AAWRE04229095
- Ds-2cd2383Go-i20190727AAWRE14089561
- Ds-2cd2383Go-i20190727AAWRE14089564
- Firmware camera’s:
- V5.6.2 build 190701
- NVR serial number:
E22287476
Firmware version: V3.4.110.200212
Regio:
Europe belgium.
( Province limburg )
i don't now what seems to be the problem.