Hello,
this is my camera: bought on Amazon:
Model: DS-2CD2042WD-I
Firmware: 5.4.1 build 160525
The problem is easy: every some seconds the video become fully black and after come normal again with a DISSOLVENCE effect that go from black to the normal video ( like in a movies) and it repeats and repeats randomly but many times every hour
The point is when this happen also Motion Detection is triggered.
I did not expect to pay 140 EURO for one hikvision camera that give similar problem that i never saw also on cheap camera from China.
I found around many perople with similar issue but they tell was problem of an old firmware version.
Additionally i dont have any idea where i can find latest firmware for my camera and i cannot try to update it.
Please help me if you know how to solve !
Thanks
this is my camera: bought on Amazon:
Model: DS-2CD2042WD-I
Firmware: 5.4.1 build 160525
The problem is easy: every some seconds the video become fully black and after come normal again with a DISSOLVENCE effect that go from black to the normal video ( like in a movies) and it repeats and repeats randomly but many times every hour
The point is when this happen also Motion Detection is triggered.
I did not expect to pay 140 EURO for one hikvision camera that give similar problem that i never saw also on cheap camera from China.
I found around many perople with similar issue but they tell was problem of an old firmware version.
Additionally i dont have any idea where i can find latest firmware for my camera and i cannot try to update it.
Please help me if you know how to solve !
Thanks