Hikvision doorbell can' figure out the configuration

CiBi69

n3wb
Jan 11, 2025
1
0
Italy
Hello everyone,

hope someone can help me out with my doorbell configuration .

I have a Hikvision doorbell system for a two apartments house with this configuration

1 doorbell at the gate (DS-KV8413) to be used by both
1 doorbell at one of the doors (DS-KV8003) to be used only by apartments A (set up as a substation of the gate doorbell)
2 indoor screens for apartment A
1 indoor screen for apartment B

So far the general configuration works ok, the gate doorbell rings apartment A or B depending on the key pressed, the internal doorbell rings only the apartment A

My concern is that the indoor screen for apartment B can see the live view of the internal doorbell as well. I'm guessing this is probably due to the fact that the internal doorbell is set up as a substation , so the main doorbell is 'distributing' the doorbells to every indoor screen regardless of the ring rules.

Can anyone suggest a different configuration to make this scenario work ?

Thanks , any help is greatly appreciated

Ciao

Claudio