Hikvision DS-2CD2032F Line Crossing Event - Video Recording?

[Domer82]

I just installed a Hikvision DS-2CD2032F and configured it to send an e-mail notification and record a video clip to my NAS whenever there is motion detection in the specified red rectangle. That all seems to work OK (still need to fine tune the sensitivity). But when I enable the "Line Crossing Detection" and check the exact same boxes, I only get the e-mails - no recorded video clips. Does anyone know if this is a limitation of this feature or do I have something misconfigured?

 

[pozzello]

did you disable the motion detection? i vaguely remember something about only being able use one or the other to trigger recording...

 

[CamFan]

What firmware version are you running?

 

[Domer82]

Pozzello - I tried that and it had no effect. I still get e-mail notifications of line crossing events, but no video clips.

- - - Updated - - -

CamFan - It's running firmware version V5.3.0 build 150513.