HIKvision DS-7608NI-i4(B) - Failed to get stream error (0x1b01037)

zekaa92

n3wb
Aug 16, 2022
9
6
Serbia
Hi everyone, i have DS-7608NI-i4(B) nvr. The problem is when i want to look at a certain camera i get "Failed to get stream error (0x1b01037)"
Has anyone encountered this before?
Screenshot in attached files
 

Attachments

  • 0-02-05-402ca380596f21b488f2ea3ccfa022f8e525a12f53675dde3965c1a23dc25b92_1de36a6658257863.jpg
    0-02-05-402ca380596f21b488f2ea3ccfa022f8e525a12f53675dde3965c1a23dc25b92_1de36a6658257863.jpg
    113.8 KB · Views: 11
If the camera have bad firmware, sometimes some models didnt have substream at all, and in that menu, you are opening substream. Try in liveview with fullscreen mode when its mainstream.

Problem fix : Update camera firmware