I have forgotten the password on my Hikvision DS-7616N-E2. Customer support will not help as it's a Chinese model. I've also tried the serial code generated posted on this site (http://www.ipcamtalk.com/showthread.php/2920-Hikvision-camera-admin-password-reset-tool), but cannot get a valid serial code.
Any help or suggestions would be appreciated.
Any help or suggestions would be appreciated.