Hikvision DS-7708NI-I4 / 8P sudden network issues?

[gaspoweredcat]

im trying to find the issue with this setup, until recently everything worked fine, then suddenly i couldnt access the cameras remotely from the app, when on the local network everything is working fine but over the net it simply wont connect.

i did notice in the orbi app that the cameras had an attack detected so im unsure if its something to do with that, updated the firmware just in case it was a bug but still no connection over the internet, can anyone help shed a little light on the issue? i cant understand why it would work and then suddenly not with absolutely nothing being done to it, any suggestions appreciated

 

[wittaj]

If you had an attack detected, then maybe an attacker changed something.

Were you using P2P or port forwarding? Maybe they turned P2P off.